Please complete the form below and submit a request for your breakage deposit refund AFTER check out.

Deposit Refund Requests are processed after the property owner confirms no damages and/or breakages during your stay. Fines issued during your stay will also be taken into account.

Kindly Note: Refunds can take seven (7) to fourteen (14) working days to process from date of request

Why Do I have to Send you my Banking Details again?

As a counter measure to avoid fraudulent requests we require these details.

NB: The Banking Details You enter below MUST match the details as per the signed booking forms submitted if paid via EFT when making the booking or the Proof of Payment you sent us. Alternate banking details will NOT be processed.

Deposit Refund Form