Please complete the form below and submit a request for your breakage deposit refund AFTER check out.

Deposit Refund Requests are processed after the property owner confirms no damages and/or breakages during your stay. Fines issued during your stay will also be taken into account.

Kindly Note: Refunds can take seven (7) to fourteen (14) working days to process from date of request

Why Do I have to Send you my Banking/Card Details?

When you pay via EFT or Debit/Credit Card we cannot see any of your banking/card details. Please ensure the same card details are used as the one used to make payment

NB: Please ensure the Banking/Card Details You enter below are correct before submitting the form. Zimbali Bookings will not be held responsible for refunds made to incorrect banking details.

Deposit Refund Form